{"id":653,"date":"2026-06-19T23:26:24","date_gmt":"2026-06-19T21:26:24","guid":{"rendered":"https:\/\/nomas-street-food.com.hr\/?page_id=653"},"modified":"2026-06-20T15:12:31","modified_gmt":"2026-06-20T13:12:31","slug":"politika-privatnosti","status":"publish","type":"page","link":"https:\/\/nomas-street-food.com.hr\/en\/politika-privatnosti\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"653\" class=\"elementor elementor-653\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a289ab1 e-flex e-con-boxed e-con e-parent\" data-id=\"a289ab1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4445de1 elementor-widget elementor-widget-heading\" data-id=\"4445de1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PRIVACY POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18bd484 elementor-widget elementor-widget-text-editor\" data-id=\"18bd484\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">This Privacy Policy explains how RECREATIVA4U d.o.o., Stjepana \u0160irole 8, 10000 Zagreb, OIB: 81833893265, as the owner of NOMAS Street Food, collects, uses and protects the personal data of users of the website <\/span><span style=\"color: #467886;\"><u><a href=\"https:\/\/nomas-street-food.com.hr\/en\/\"><span lang=\"en-US\">https:\/\/nomas-street-food.com.hr\/<\/span><\/a><\/u><\/span><span lang=\"en-US\">.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">By using the website or contacting us via email, social media or other communication channels, you confirm that you are familiar with this Privacy Policy.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\"><b>1. Data Controller<\/b><\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Voditelj obrade osobnih podataka je:<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\"><b>RECREATIVA4U d.o.o.<\/b><\/span><span lang=\"en-US\"><br \/>Stjepana \u0160irole 8<br \/>10000 Zagreb<br \/>OIB: 81833893265<br \/>E-mail: <\/span><span style=\"color: #467886;\"><u><a href=\"mailto:recreativa4u@gmail.com\"><span lang=\"en-US\">recreativa4u@gmail.com<\/span><\/a><\/u><\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\"><b>2. What Personal Data We May Collect<\/b><\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">We collect personal data when you contact us through the website, email, social media or other communication channels.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">The data we may collect includes:<\/span><\/p><ul><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">First and last name<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Email address<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Telephone number, if voluntarily provided<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Content of the message or inquiry<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Information related to reservations, visits or inquiries<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Information voluntarily provided in communication<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Technical data related to website use, such as IP address, device type, browser, time of visit and similar information<\/span><\/p><\/li><\/ul><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">If a user voluntarily provides information about allergies, intolerances or special dietary requirements, such data is processed solely for the purpose of providing accurate information and a safer service to the guest.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\"><b>3, Purpose of Processing Personal Data<\/b><\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">We process personal data for the following purposes:<\/span><\/p><ul><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Responding to user inquiries<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Communication with guests<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Providing information about offers, menu items, opening hours and location<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Processing reservations or special requests, if requested by the user<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Handling complaints and claims<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Fulfilling legal obligations<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Ensuring website security and proper functioning<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Improving user experience<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Protecting the rights and interests of the company<\/span><\/p><\/li><\/ul><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\"><b>4. Legal Basis for Processing<\/b><\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">We process personal data on the basis of:<\/span><\/p><ul><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Legitimate interest, such as communication with users and protection of business operations<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Performance of a contract or taking steps prior to entering into a contract<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Legal obligation, such as maintaining business records and handling complaints<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">User consent, where required, for example when using non-essential cookies<\/span><\/p><\/li><\/ul><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\"><b>5. Contact by Email<\/b><\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">If you contact us by email, the data you provide will be used solely to respond to your inquiry, provide the requested information or resolve your request.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Data obtained through communication will not be used for sending promotional messages without your consent.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\"><b>6. Guest Complaints<\/b><\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">If you submit a complaint regarding the quality of a product or service, the personal data you provide, including your first name, last name, address, contact details and the content of the complaint, will be processed for the purpose of receiving, recording and responding to the complaint.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">The complaint may be submitted by email to <\/span><span style=\"color: #467886;\"><u><a href=\"mailto:recreativa4u@gmail.com\"><span lang=\"en-US\">recreativa4u@gmail.com<\/span><\/a><\/u><\/span><span lang=\"en-US\"> or by post to the company\u2019s registered office.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\"><b>7. Allergens and Dietary Requirements<\/b><\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Guests may contact staff for information regarding allergens, ingredients, intolerances or special dietary requirements.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">If you provide us with information regarding allergies, intolerances or dietary requirements, such information is used solely for the purpose of providing information and service. Such information is not used for marketing purposes.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\"><b>8. Data Retention Period<\/b><\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">We retain personal data only for as long as necessary for the purpose for which it was collected.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Data related to communication is retained until the communication has been completed, unless there is a legal, business or security need for longer retention.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Data related to complaints, invoices, business documentation and legal obligations is retained in accordance with the applicable laws of the Republic of Croatia.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\"><b>9. Sharing Personal Data<\/b><\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">We do not sell, rent or disclose personal data to third parties for marketing purposes.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Data may be shared with third parties only when necessary for:<\/span><\/p><ul><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Technical maintenance of the website<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Website hosting and security<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Accounting and administrative needs<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Fulfilling legal obligations<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Protection of the company\u2019s rights and interest<\/span><\/p><\/li><\/ul><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">All external partners who may have access to personal data are required to act in accordance with personal data protection regulations.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\"><b>10. Cookies<\/b><\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">The website may use cookies for basic functionality, security, analytics, improvement of user experience or display of third-party content.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">More information is available in the Cookie Policy.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\"><b>11. User Rights<\/b><\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Users have the right to request:<\/span><\/p><ul><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Access to their personal data<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Correction of inaccurate data<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Erasure of personal data<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Restriction of processing<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Objection to processing<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Data portability, where applicable<\/span><\/p><\/li><li><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">Withdrawal of consent, where processing is based on consent<\/span><\/p><\/li><\/ul><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">To exercise your rights, contact us at: <\/span><span style=\"color: #467886;\"><u><a href=\"mailto:recreativa4u@gmail.com\"><span lang=\"en-US\">recreativa4u@gmail.com<\/span><\/a><\/u><\/span><span lang=\"en-US\">.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">If you believe that your personal data is being processed contrary to applicable regulations, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\"><b>12. Data Security<\/b><\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or destruction.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">However, no transmission of data over the Internet is completely secure, and therefore we cannot guarantee absolute data security.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\"><b>13. Changes to the Privacy Policy<\/b><\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">This Privacy Policy may be amended from time to time in order to align with changes in business operations, technology or legal requirements.<\/span><\/p><p class=\"western\" lang=\"hr-HR\"><span lang=\"en-US\">An updated version will be published on this website.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>POLITIKA PRIVATNOSTI Ova Politika privatnosti obja\u0161njava kako RECREATIVA4U d.o.o., Stjepana \u0160irole 8, 10000 Zagreb, OIB: 81833893265, kao vlasnik ugostiteljskog objekta NOMAS Street Food, prikuplja, koristi i \u0161titi osobne podatke korisnika web stranice https:\/\/nomas-street-food.com.hr\/. Kori\u0161tenjem web stranice ili kontaktiranjem putem e-maila, dru\u0161tvenih mre\u017ea ili drugih komunikacijskih kanala potvr\u0111ujete da ste upoznati s ovom Politikom privatnosti. 1. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-653","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nomas-street-food.com.hr\/en\/wp-json\/wp\/v2\/pages\/653","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nomas-street-food.com.hr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nomas-street-food.com.hr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nomas-street-food.com.hr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nomas-street-food.com.hr\/en\/wp-json\/wp\/v2\/comments?post=653"}],"version-history":[{"count":0,"href":"https:\/\/nomas-street-food.com.hr\/en\/wp-json\/wp\/v2\/pages\/653\/revisions"}],"wp:attachment":[{"href":"https:\/\/nomas-street-food.com.hr\/en\/wp-json\/wp\/v2\/media?parent=653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}